SupportBot
A multi-agent customer support system with triage routing, specialist agents, memory, and safety guardrails.

No slides. No scripts. No fluff. That was the plan.
I posted on LinkedIn on March 10th around noon, announcing a live, unscripted session: for exactly 3.14 hours on Pi Day (March 14, 2026), starting at 3:14 PM, we’re going LIVE to talk about everything Agentic AI, and building a real product right in front of you.
Live-coding from scratch. Architecture decisions. Debugging. The whole unfiltered journey. Open Q&A the entire time, whether you’re just discovering what “agentic” means or you’re already shipping multi-agent systems.
Then 110+ people signed up (and counting, as of 24 hours before the event). And I realized: while the spirit stays unscripted, I owe it to every attendee to make sure they walk away with something real. So prepared these workshop notes, a full docs site, and a presentation, not as a script to follow, but as a safety net to make sure the key concepts, code, and patterns are all here if the live session goes off the rails (which it will, beautifully).
SupportBot
A multi-agent customer support system with triage routing, specialist agents, memory, and safety guardrails.
Custom Tools & MCP
Build custom tools with the @tool decorator and create an MCP server for product catalog access.
Evals & Observability
Add evaluation suites, LLM-as-Judge, safety guardrails, and OpenTelemetry tracing.
Deploy to AWS
Deploy your agent to Amazon Bedrock AgentCore for production-grade hosting.